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How to Order How to place and order and what can I expect? At The Little Gift we provide personal service and at this time we do not have facilities for online ordering. Orders can be placed by:-
An order can be placed with a 20% deposit. Your deposit money is used to secure the goods for your order or project and ensure that we can deliver by the target delivery date. Forms of Payment Accepted
For your own security please do NOT email credit card numbers as email is not secure. Orders In Progress Once your order is underway jointly we will set a target delivery date. The date will take into consideration your event date and the time required to ensure safe delivery to you or your event. Your order detail and personalisation details are recorded including ribbon, decorations, and any artwork required. The initial details can be adjusted or decided as we work through the project, it is normal to work on an estimate of the number guests rather than waiting for RSVPs to be returned. Artwork requirements and font selections can be decided at the point of sale or we can email an artwork primer document providing several examples of text, graphics and ideas for your order. A proof of your artwork will be prepared and emailed to you for approval. As your target date approaches we will discuss the project, finalise the numbers and guest lists as required. Its important that we have up to date contact details including after hours numbers and email addresses as it is not uncommon for a bride or groom to be difficult to contact as the Wedding approaches. If at any time you want to make a change or addition to your order please don't hesitate to contact us. We are committed to our customers and want to make sure that you are happy and where possible will accommodate those requests. Your order can be packed and shipped to you or your event. We prefer to use TNT couriers as we have less breakages using TNT than other freight companies. It can however be difficult to ship to residential addresses unless it is known that someone will be available to sign for the incoming goods. In some cases it is best to have goods delivered to a work address marked attention to you. If your order is to be picked up from or Scoresby showroom we can in many cases pack the goods in decorated boxes under cellophane. Some goods however are not suitable for decorative packaging and need more protection for transport (eg glassware). Full payment is required before goods are taken or shipped. When you receive your order please check that the package is in good order and that you are happy. If you have any breakages then it is important that you contact us as quickly as possible so that we have an opportunity to reship in time for your event. |
